for only
40p
per day
For just £12.50 a month, your AOS Boiler and Controls Breakdown plan lets you relax in the knowledge that you're covered for any heating or hot water problems at home.
What's covered?
You're covered for emergency gas or water leaks within your boiler 24 hours a day, 365 days a year. If your boiler breaks down completely or its controls stop working, we'll repair it 365 days a year. Parts and labour are included, as are unlimited call-outs. We'll also service your boiler annually, to keep it in good working condition.
It's an emergency if the situation requires immediate action or attention to make your home safe or to prevent damage to your home or property, such as an uncontrollable water leak or there is a reported smell of gas.
When you're covered by your AOS Boiler and Controls Breakdown plan, you know we're at the end of the line 24 hours a day and 365 days a year. And when it's an AOS engineer that visits your property, you know he'll be local, fully qualified, and an AOS employee. We simply don't use subcontractors.
- Priority call out for gas or water leaks in the boiler
- Boiler breakdowns repaired
- Annual boiler service & Landlord Safety Record
- 24 hours a day
- 7 days a week
- 365 days a year
All for just £12.50 per month
How does it compare?
Some well-know cover plans apply a call-out charge (British Gas Flexi and N-Power, for instance) but with your AOS Boiler and Controls Breakdown Cover plan, call-outs cost you nothing. What you pay doesn't change based on your post code, either. We're a local company and our helpline is staffed 24 hours each day, so you're guaranteed a quick response.
| 24/7 emergency cover | Boiler breakdown | External controls covered | Callout cost | Price doesn't vary by Postcode | 24-hour helpline | Annual boiler service | Annual price | |
|---|---|---|---|---|---|---|---|---|
| British Gas Flexi | No | Yes | Yes | £50 | No | Yes | Yes | £126.00 |
| British Gas Non-flexi | No | Yes | Yes | £0 | No | Yes | Yes | £156.00 |
| N-Power | Yes | Yes | Yes | £50 | Yes | Yes | Yes | £126.00 |
| AOS Heating | Yes | Yes | Yes | £0 | Yes | Yes | Yes | £150.00 |
What does it cost?
Get AOS Boiler and Controls Breakdown Cover for just £12.50 per month. That's a great price to pay - about 40p per day - for heating and hot water peace of mind 24 hours a day, 7 days a week.
You can even choose to pay for your AOS Boiler and Controls Breakdown Cover by direct debit. That spells easy, cost-effective breakdown cover from AOS.
Need extra cover?
Pay just £3.90 per month more and you extend your cover to include your radiators, system pipework, and even a landlord or gas safety certificate. Learn more about our Full Heating & Plumbing Breakdown Cover »
You can also add AOS Cover bolt-ons to include things like your electrics or your drains. Electrical or Drainage Cover will cost from as little as 14p per day extra. Find out more about AOS Cover bolt-ons »
Yes! I want Boiler and Controls Breakdown Cover Today
Fed up worrying about your boiler? Ready for peace of mind? Great - take the next step: just follow the process below to get get your AOS Boiler and Controls Cover today:
- Choose the level of cover that suits you.
- You can also choose to include any AOS cover bolt-ons that you'd like.
- Pick one of our easy payment options.
- Download our direct debit form, pay annually, or by credit card.
- Call us on 0800 028 28 23
or leave your details below and we'll call you:
Customer, CuffleyThese days, people only ever find time if they want to complain…..but we never seem to find the time to mention it when people do a great job or give an outstanding service.
Therefore, I just wanted to send you a message to say what an excellent and thoroughly professional job your guys did - I am really pleased with it, and also to compliment Krystal and Alison for the speed with which they dealt with my email queries and followed up….again thoroughly professional - Service like this does not go un-noticed.
Your team are clearly a great asset to your company, not only for their skill as tradesmen, but also for there diligent approach, and manner in dealing with customers.
Cover Terms
What's Covered
Domestic Gas Boiler and Controls
AOS Boiler & Controls Breakdown Cover includes
- 24 hour, 365 days a year, priority call out service for gas or water leaks within the boiler - emergencies only.
- 7 day a week, 365 days a year, 8am to 8pm repair service on complete boiler breakdown.
- Repairs in the event of breakdown of a single gas boiler and controls in your Home.
- Parts and labour.
- Annual Service of your boiler & landlord safety record.
- Unlimited call outs in relation to your service cover.
AOS Boiler & Controls Exclusions
- Replacing the boiler.
- Resetting of heating time controls thermostats and boiler resets.
- Repairing faults or clearing blockages partially or fully blocked pipe work due to build up of iron oxide sludge.
- Failure due to the build up of scale.
- Any work relating to flues, flue liners or Chimneys internal or external of property.
- Any part of the gas central heating system such as Radiators, hot water cylinder, cold water supply tank, other than the gas boiler and controls
AOS Boiler & Controls Exclusions (cont.)
- Any part not forming part of the gas boiler or controls
- Cosmetic parts on boiler e.g. boiler casing.
- Warm Air Systems.
- Corrosion.
- If you call us out to a fault not connected to your boiler or controls, we reserve the right to charge you a call out fee of £45.00 and we will provide you with a quotation to carry out the repair.
Conditions
- The annual boiler service & safety check must be carried out between April and September. This enables us to provide a quicker response time during the winter months.
- We constantly monitor spare parts and keep the top 5000 parts in stock at all times. We have access to a next day delivery on over 20,000 spare parts from a National Supplier. However, it may be necessary to supply and fit an alternative or suitable reconditioned part from manufacturer.
- The work will normally be carried out by one of our engineers who are specially trained and hold the relevant qualifications. However, it may be necessary to use a suitably authorized contractor to carry out the work on out behalf.
- Landlord Safety Certificates includes for one gas appliance only. Additional appliances will be charged at a discount price.
- Any work carried out outside the policy, payment will be required upfront.
AOS General Service Cover Exclusions
- Design or existing faults
- We will not include the cost of repairs needed because of design faults (unless we are responsible), or faults which existed before you entered into your agreement. For example, pipes buried under concrete floors that have been installed incorrectly or without wrapping or movement protection.
- Accidental damage/ Third-party damage/ damage from intentional risk taking
- The cost of repairs relating to damage caused by you is excluded from all agreements. Where work is undertaken on your system by a third party, whether or not following our advice, which results in damage to that or another part of your system, the repair of any such damage will be excluded from your agreement.
- All other loss and damage
- Unless we are responsible for it, we will not include loss or damage to property (including any cleaning needed) or any other type of loss caused by the appliance, boiler or system to which this agreement relates breaking down or being accidentally damaged by you or leaking (for example, damage to furniture caused by water leaks).
- We will not be responsible for consequential damage or damage due to failure of water, gas or electricity supply or the cost of repairing faults or damage caused by subsidence, structural repair accidents, Fire, Lightening, Floods, storms, Explosion, Acts of Terrorism, riots, Negligence, Misuse and Vandalism.
- If access has to be made to your appliance, boiler or system we will fill in any holes and leave the surface level but we will not replace the original surface or construction. Any redecoration or repair of damage that may be needed following our work is your responsibility, unless we have been negligent.
- Costs arising from difficulties in getting to the equipment contained in the fabric of the building, lifting of laminated, wood or specialist floorings, re-stretching or carpets.
- Risks normally insured under household or other insurances except and only to the extent specifically stated as being included under a Service Cover
- We will not include the repairing of faults or damage or replacement of appliances/ systems caused by freezing weather conditions, subsidence, structural repairs, accident, fire, lightning, explosion, flood or storm. You should check your household insurance to make sure you have enough cover for these risks.
- Improvements including work that is needed to bring your appliance/system up to current standards/legislative requirements or a change in Energy Efficiency and/or building regulations / Government Legislation. Examples of these improvements include replacing parts such as flues or vents that do not meet current standards (these are examples only, not a complete list). You may need to have improvements carried out before we are able to complete other repairs to your appliance/ system.
- Upgrades which you may want to have carried out to improve your appliance/system. Examples of upgrades include replacing working radiators with improved models (these are examples only, not a complete list).
- Replacing or repairing parts that do not affect how the appliance/ system works or decorative or specialist parts.
- The removal of any asbestos relating to the heating system or appliance or plumbing.
- Costs arising from not following manufacturer’s instructions.
AOS Service Cover Cancellation Policy
- You are entitled to cancel your Service Contract and receive a full refund if you cancel within 28 working days providing no work has been carried out.
- Your agreement is valid until terminated and 28 days is given in writing.
- Should you cancel your service cover and work had been carried out, this will be billed to you at AOS Heating System’s normal standard rates.
- We will cancel your agreement if:
- You do not make an agreed payment
- We are not able to obtain spare parts to keep your appliance in safe working order.
- If false information has been given
- Should circumstances arise (including health & safety issues) that make it inappropriate for the service cover to continue.
- If we cancel your service cover we will normally refund you any payment that may have been made provided that no works have been carried out.
